Personal computer troubleshooting
Help diagnosing slow computers, everyday errors, connectivity problems, and frustrating software issues.
01 / SUPPORT REMOTE TECH SUPPORT · MADE SIMPLE
Technology problems?
Peace of mind starts here.
Friendly, straightforward tech support for individuals and families. Whether your personal computer is running slowly, your email isn’t working, or your home devices won’t connect, we’re here to help.
✓ Remote-first assistance · Clear, practical guidance
PEACE OF MIND. PRACTICAL TECH SUPPORT.
✦ TECH SUPPORT, WITHOUT THE STRESS
HERE TO HELP
PERSONALIZED SUPPORT✦REMOTE CONVENIENCE✦PLAIN-ENGLISH EXPLANATIONS✦PRACTICAL SOLUTIONS
WHAT WE CAN HELP WITH
Tech support that makes sense.
Whether you need help with your own computer, email, or devices at home, we’ll work toward a solution together—without confusing jargon.
Personal device setup
Help setting up personal laptops, printers, phones, tablets, and everyday applications.
02 / SETUPPersonal email & online accounts
Guidance with personal email, account access, photo and file storage, syncing, and common online services.
03 / ACCOUNTSEveryday online safety
Practical help with updates, passwords, two-step verification, scam awareness, and safer online habits.
04 / SECURITYNot sure whether your issue fits? Ask us first →
SIMPLE, UPFRONT PRICING
Tech help without surprise charges.
Friendly remote support for individuals and families. No subscriptions or monthly commitments. We’ll recommend a package after your free initial consultation.
FREE INITIAL CONSULTATION
$0
Up to 10 minutes
Tell us what’s happening. We’ll assess whether remote support is suitable and recommend next steps. Troubleshooting beyond the assessment is paid.
QUICK TECH FIX
$25
Up to 20 minutes
Basic browser, email, application, or everyday technology questions.
STANDARD TECH SUPPORT
$45
Up to 45 minutes
Computer performance, software troubleshooting, personal email setup, and device connectivity.
EXTENDED TECH SUPPORT
$65
Up to 75 minutes
More involved troubleshooting, new computer setup, or multiple related issues.
Need more time? Additional support is $15 per 15 minutes, only with your approval before extra charges. View service terms →
Packages cover technician time, not guaranteed results. Remote assistance only; hardware, parts, software purchases, and in-person visits are not included. Unused package time is not refundable. We’ll confirm your package and price before paid work begins.
A SIMPLE PROCESS
Getting help is easy.
01
Reach out
Email or call with a quick description of what's happening.
02
We'll connect
We'll start with a free 10-minute assessment, explain pricing, and schedule your session.
03
Get back on track
Receive clear guidance and remote assistance where appropriate.
THE PAXENVALE APPROACH
Good support starts with understanding.
Technology should make life easier, not more complicated. Paxenvale Tech specializes in helping individuals and families with personal technology—friendly, respectful support without unnecessary jargon.
Whether you’re comfortable with computers or just getting started, we listen first, explain options clearly, and help you feel more confident with the technology you use every day.
“Peace of Mind. Practical Tech Support.”
LET'S SOLVE IT
Ready for a little peace of mind?
Tell us what’s happening with your personal computer or home technology. We’ll follow up to discuss how we can help.
EMAIL US
support@paxenvaletech.comCALL US
(443) 292-6762If we miss your call, please leave a voicemail with your name, number, and a brief description of the issue.